Job Description

• The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications.
• The person will also work on other product installation and implementation projects as required.
• Support Engineers may be required to be on-call on a rotating basis throughout the year.
• Supporting clients for the installed solutions
• Taking ownership of technical issues, and working with development team to resolve more advanced issues when necessary
• Resolving escalated customer complaints without the need for team lead intervention
• Documenting troubleshooting and problem-resolution steps
• Should have good written and verbal communication skills
• Participation in providing training to customers as required
• Data management for web applications

Qualification

• Degree in Computer Science, IT or equivalent fields
• 4+ years of experience in mobile and web application support

I’m Interested!

Job Description

• We require a talented .NET developer to join our Applications Development Group to help drive new ideas and features for our product management and strategy and deploying customized solutions to our
  clients.
• The ideal candidate will participate in enhancing our existing products and in design, development and implementation activities for customer solutions.

Skillset

• Web development experience with .NET Framework (4.0 ) including VB.NET, C#, ASP.NET, and MVC
• Must have knowledge of web services and API development and integration
• Must have excellent skills and experience in RDBMS (SQL/MySQL)
• Experience with HTML, CSS, JavaScript, AJAX, jQuery
• Experience in architectural design and patterns
• Experience as an individual contributor / worked in a small team
• Experience in eCommerce sector would be a plus
• Experience with custom controls like Telerik, Kendo etc. would be a plus

Desired Qualification

• Minimum BE/B.Tech degree.
• 3-4 years of Web development experience
• Well versed with coding standards
• Good Communication skills
• Ability to translate business requirements into solutions
• Ability to be a Spoc for international client
• Must possess the ability to work and research/ resolve issues independently

I’m Interested!

Responsibilities

• Qualify and develop leads through strong communication and discovery. Be responsive and the 1st point of contact for the client
• Be the go to person and the face of Ushyaku and our experience in developing B2B and B2C products
• Bring your experience and desire for strong sales
• Gain knowledge from our team to help you develop your sales skills and techniques through discussions and training materials
• Build collaborative relationships with the experienced team so help win business and nurture customer relationships
• Planning and Prioritising your accounts effectively through LinkedIn Sales Navigator, in-house CRM platform and insights.
• Take intelligent risks to help us identify inefficiencies and improve our process.
• Be target driven to reach and overachieve individual and team results
• Ensure you keep our culture and values at the forefront of your mind when interacting with our customers, colleagues, and business partners.

Skillset

• Minimum of 12 months experience in sales or target driven environment
• Fluency in English
• Business Fluency in French or other languages would be beneficial
• Experience in SaaS, sourcing or a lead generation role, preferably in the technology industry
• Experience working with LinkedIn Sales Navigator, CRM platforms and AI powered tools
• Excellent communication, interpersonal, organizational and telephone skills
• Ability to autonomously manage time, prioritize tasks and deal with ambiguity
• Ability to gather and use data to inform decision making and persuade others
• Ability to develop compelling strategies that deliver results with a strong attention to detail
• Motivated to work in a high energy sales environment as a team player
• Motivated by a career in sales and eager to learn

I’m Interested!